your right to privacy
We do not sell customer information to third parties.
We do not share customer information with unrelated companies so they can market their products to you. You do not have to take any action or instruct us to keep your information confidential. We will protect your privacy automatically.
We maintain security practices to keep personal information about you safe.
We provide you with choices about how your information may be shared and used within the Alerus companies and we honor your preferences.
how we gather and use
We gather information about you to help us to better understand your financial needs and to provide you with more personalized and efficient service. We gather this information from a variety of sources, such as:
A. Information about your identity, such as your name, address, and social security number;
B. Information about your transactions with us or our affiliates, such as your account balance, payment history, and credit card usage;
C. Personal credit information we receive from you on applications or other loan and account forms, such as your assets and income;
D. Information we receive from a nonaffiliated third party, such as a credit bureau providing your credit history;
E. Information we receive from outside sources, such as data from public records, which is not gathered for the purpose of determining eligibility for a product or service.
We use customer information we gather about you for the following purposes:
To protect your accounts from unauthorized access
To provide you with products and services you requested.
To provide you with information about financial products and services that may be of interest to you.
To process your requests such as loan applications, purchases, and ATM withdrawals.
To service your accounts.
we protect the confidentiality, security, and integrity of your information
We restrict access to your information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to protect your customer information.
sharing customer information within Alerus companies
Alerus Financial Corporation includes several related companies. These companies operate in a variety of business lines, such as banking, insurance, securities, and others. We may share the information we collect among the Alerus companies for the following reasons:
To provide you with information about additional products and services.
To evaluate our total relationship with you.
To help you reach your financial goals.
In order to serve you better, we may share personal credit information (described in how we gather and use customer information categories C and D) we gather about you among Alerus companies. You may tell us not to share personal credit information among Alerus companies by following the instructions outlined in the privacy preferences section. If you select that option, we will not share any information about you with our affiliates for direct marketing purposes. Even if you do tell us not to share personal credit information, we may still share information about your identity, your transactions, or other information with our affiliated companies.
We do not share any information we collect in connection with offering our trust department services with anyone, except to the extent necessary to complete transactions authorized by you, or for marketing purposes with your specific consent.
sharing customer information outside of Alerus companies
We do not provide customer information to companies outside of the Alerus companies, except as outlined below. You do not need to request this confidentiality, it is our standard practice.
Companies that perform business operations for us (such as check printing and data processors).
Companies that perform marketing services on our behalf. This allows us to provide you with additional information about our products and services.
Others as permitted or required by law (such as to protect against fraud or in response to a subpoena).
information and former customers
If you decide to close your account(s), or become an inactive customer, we will follow the privacy policies and practices as described in this notice.
Alerus does not sell customer information or share it with outside third parties who may wish to market their products to you. We will protect your privacy automatically.
We may share information about you within the Alerus companies. However, you may instruct us not to share personal credit information as described in the section entitled sharing customer information within Alerus companies by calling 800.279.3200. You may notify us of your preference at any time.
If you choose to express a privacy preference, it will remain in effect as long as you are a customer, unless you choose to change your instruction in the future by calling 800.279.3200. If you have already recorded your privacy preference, there is no need to do so again.
Your preference will apply to all consumer accounts linked to your social security number. For joint accounts, any account holder may express a privacy preference on behalf of the other joint account holders.
**Alerus Financial includes multiple companies, including the following companies:
Alerus Financial, N.A.
Alerus Financial Corporation
Alerus Appraisals Corporation
Alerus Securities Corporation
Alerus Financial Insurance Services Corporation
Alerus Investment Advisors Corporation